Unleashing Greatness Through Effective Change Management with Curtis Bateman

In this episode of Training Unleashed, host Evan Hackel welcomes Curtis Bateman, the bestselling co-author of Change: How to Turn Uncertainty Into Opportunity and vice president of direct international offices for FranklinCovey. With over 24 years of experience in the training industry, Curtis shares his expertise on the vital role of change management in organizations and how leaders can effectively foster a culture of greatness. He discusses his passion for enabling organizations “at change” and how his work has led to the development of transformative, industry-leading solutions.

Key Topics Discussed:
  • FranklinCovey’s Mission:
    • Curtis explains the mission to “enable greatness in people and organizations everywhere,” emphasizing the belief in the inherent potential of individuals.
  • The Importance of Leadership:
    • The discussion delves into the significance of developing exceptional leaders at every level, highlighting Curtis’s commitment to fostering leadership capabilities.
  • Cultivating Trust in Organizations:
    • Curtis discusses the foundational role of trust in organizational culture and how it accelerates change and improves effectiveness.
  • Effective Change Management:
    • Curtis introduces a change model that can be applied not only in the workplace but also in personal relationships, enhancing communication and understanding.
  • Focus on Small and Medium Enterprises:
    • The conversation touches on FranklinCovey’s ability to work with organizations of all sizes, emphasizing the transformative impact seen in smaller companies.
  • Actionable Tips for Leaders:
    • Curtis offers practical advice for leaders looking to implement change effectively and cultivate a productive workplace environment.
Key Takeaways:
  • Leadership development is crucial for unlocking the potential of teams and organizations.
  • Building trust within teams leads to more efficient change management and better overall performance.
  • The change model discussed can be a valuable tool for personal and professional relationships, enhancing communication and cooperation.

About Our Guest

Curtis Bateman is the bestselling co-author of Change: How to Turn Uncertainty Into Opportunity and serves as the vice president of direct international offices for FranklinCovey. With over 24 years of experience in the training industry, he is an internationally recognized presenter, content developer, change consultant, business leader, and coach. His passion for enabling organizations “at change” led to the co-creation of transformative, industry-leading solutions, including Change Element, Leaders@Change, Managing Millennials, Millennials@Work, and the Change Practitioner. Previously, Curtis was the president and CEO of Red Tree Leadership, where he managed the brand Who Moved My Cheese? and developed practical approaches to help individuals and leaders navigate the complexities of change. Curtis joined FranklinCovey as a senior change consultant and co-practice leader, later becoming the managing director for the U.K. and Ireland in 2016, taking on additional responsibilities for Germany, Switzerland, Austria, China, Japan, and Australia in subsequent years.

How to Connect with Curtis:

2024-10-09T12:07:31-04:00October 9, 2024|

Unlocking Success in Remote Staffing: Insights from CEO Rob Buffington

His name is Rob Buffington. He is the CEO of Gordian Staffing and an expert in various domains. In today’s discussion, we’ll delve into the nuances of remote staffing, training, and organizational structure.

Challenges of Training Remote Staff

In the dynamic landscape of the modern workplace, remote staffing has become a pivotal aspect of business operations. Rob kicks things off by addressing a crucial question that many training professionals grapple with: How do you effectively train remote staff and get them up to speed?

Rob shares his insights, acknowledging the inherent challenges of training individuals who aren’t physically present. “Out of sight, out of mind” is a common pitfall, but Rob emphasizes the importance of allocating time upfront to ensure a smooth onboarding process. He dispels the notion of training as a plug-and-play scenario, emphasizing the human element involved.

One of the keys to successful remote training, according to Rob, is pivoting from traditional apprenticeship models. Instead of relying on a mentor physically guiding a new employee, companies need to create comprehensive scripts, outlines, and particularly videos. Rob recommends advanced preparation, ideally weeks or months ahead of the start date.

Standardization and Consistency: Building a Healthy Company Culture

Rob delves into the necessity of adapting to a structured pedagogical approach to foster consistency in company processes. He draws parallels with historical apprenticeship models, emphasizing the need for a methodical, proactive training strategy. The gradual implementation of such an approach contributes to the standardization of operations, fostering a healthier and more predictable company culture.

Drawing from his experience, Rob underlines the importance of standardizing procedures, leading to greater consistency in output. He highlights how this approach, over time, can transform a company into a more standardized and efficient entity, comparable to the success of franchises driven by their commitment to consistency.

Navigating Remote and In-Person Dynamics in Meetings

Moving into the realm of team collaboration, the discussion turns to the challenges of conducting meetings involving both remote and in-person attendees. Rob shares his perspective, recommending a unified approach that treats all employees as part of one cohesive team. He suggests avoiding separate meetings unless absolutely necessary, promoting a sense of unity among team members, regardless of physical location.

Slicing the Gordian Knot of Staffing Challenges

The analogy of “slicing the Gordian knot” serves as a metaphor for approaching old problems with new and decisive solutions. Rob’s insights have shed light on the importance of adaptability, standardization, and effective communication in fostering a successful remote workforce.

About Our Guest

Rob Buffington, CEO of Gordian, is a leading expert in remote staffing and organizational efficiency. With a focus on training and managing remote teams, Rob is dedicated to transforming traditional practices and ensuring employees are equipped for success.

As a seasoned professional, Rob brings a wealth of experience to the table, particularly in helping small to medium-sized businesses optimize their workforce. His commitment to efficiency and innovation is inspired by historical lessons, such as the tale of Alexander the Great and the Gordian Knot.

To connect with Rob Buffington and take advantage of the free consulting offer, visit Gordian Staffing or reach out to him on LinkedIn.

2024-01-29T17:37:04-05:00February 28, 2024|
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