Unleashing Resilience and Leadership: Navigating Challenges with Brian Heon

In this exciting episode of Training Unleashed, host Evan Hackle is joined by Brian Heon, the General Manager of Sunday River Ski Resort, located in Maine. Brian shares the incredible story of how his team handled a catastrophic rainstorm right before the Christmas holiday season, one of the busiest times for ski resorts. The storm brought seven inches of rain in mere hours, creating massive challenges including washed-out roads, damaged ski towers, and cut-off access to the resort. Despite the chaos, Sunday River was able to reopen the mountain within four days, showcasing the resort’s remarkable leadership, teamwork, and training.

Brian delves into the resort’s resilience, highlighting the importance of having a robust culture of servant leadership and empowering teams to make independent decisions in the face of a crisis. He explains how Sunday River’s team adapted, overcame logistical challenges, and provided both employees and guests with the support they needed during the storm.

Key Topics Discussed:
  • The Importance of Training and Preparation: Brian shares how Sunday River prepares for the winter season, emphasizing the role of early snowmaking and the Christmas holiday as the first big push for the resort.
  • Facing a Major Crisis: How the team managed the aftermath of a rainstorm that washed out roads, snow, and essential resort infrastructure, yet still managed to get 80% of the available terrain ready for skiers in just four days.
  • Servant Leadership in Action: Brian highlights the philosophy of servant leadership, explaining how it empowers employees at all levels to take initiative, think outside the box, and act swiftly in times of crisis.
  • The Role of Culture: Sunday River’s culture of kindness, respect, and professionalism (KRP) is integral to how the resort operates daily, ensuring that staff and guests alike experience a supportive environment.
  • Leveraging Partnerships and Vendor Support: Brian discusses how local vendors and passionate passholders with construction expertise contributed to the rapid recovery efforts, moving over 20,000 cubic yards of material in two weeks to restore the resort.
  • Customer Loyalty and Community Support: Despite the challenges, Sunday River’s guests remained loyal and supportive, with many expressing gratitude for the resort’s transparency and communication throughout the ordeal.

Top Tip from Brian Heon:

“Support your team and let them do the right thing. When leaders are empowered to make decisions, they rise to the occasion and execute what needs to be done for the company, the guests, and the team.”

About Our Guest

Brian Heon is the General Manager of Sunday River Ski Resort, a part of the Boyne Resorts family. With 26 years of experience in the ski industry, Brian leads with a servant leadership approach, focusing on empowering his team and fostering a culture of kindness, respect, and professionalism.

How to Connect:

Stay connected with Training Unleashed beyond the podcast! Join our growing community and be part of the conversation about leadership, training, and personal growth.

2024-10-30T10:31:42-04:00October 30, 2024|

Unleashing the Power of Laughter in suicide prevention with Frank King

In this eye-opening episode of Training Unleashed, host Evan Hackel sits down with Frank King, a renowned Suicide Prevention Speaker, comedian, and former writer for The Tonight Show. With humor, vulnerability, and insight, Frank shares his personal journey with depression and suicidality, and how he’s using his platform to save lives through his work. From overcoming life-threatening heart conditions to delivering 12 powerful TEDx talks, Frank’s story is a testament to the strength of the human spirit.

Listeners will discover how Frank uses humor to break the stigma surrounding mental health, his approach to preventing suicide, and the importance of creating safe spaces for open conversations. Whether you’re a leader, trainer, or just someone seeking inspiration, this episode is packed with invaluable lessons on resilience, empathy, and the healing power of laughter.

Key Topics Discussed:
  • The intersection of comedy and mental health
  • How humor can be a tool for suicide prevention
  • Frank’s journey as a speaker and mental health advocate
  • The importance of talking openly about depression and suicidality
  • Overcoming personal health challenges and using them as fuel for positivity
  • Leadership and mental health in the workplace
Practical Takeaways:
  1. Using Humor to Address Serious Issues: Frank demonstrates how injecting humor into serious conversations can break down barriers and create space for openness and healing.
  2. Mental Health Awareness in the Workplace: Leaders and trainers should encourage open discussions about mental health to foster supportive environments.
  3. Resilience through Adversity: Personal challenges, no matter how severe, can be turned into opportunities for growth and helping others.

About Our Guest

Frank King is a Suicide Prevention Speaker and comedian who wrote for The Tonight Show for 20 years. Having battled depression and suicidality, Frank has turned his experiences into 12 TEDx talks aimed at raising awareness and preventing suicide. He’s shared stages with top comedians and entertainers and has survived significant health challenges, all while keeping his sense of humor intact. Frank travels the world speaking to organizations and schools, offering lifesaving insights through his unique blend of comedy and advocacy.

How to Connect:

If you or someone you know is struggling with depression or having thoughts of suicide, please reach out for help. Call the Suicide & Crisis Lifeline at 9-8-8. You don’t have to face this alone—support is just a call away.

Stay connected with Training Unleashed beyond the podcast! Join our growing community and be part of the conversation about leadership, training, and personal growth.

2024-10-23T10:21:06-04:00October 23, 2024|

Unleashing Trust-Centered Leadership with Dr. Michael Armour (Part 2)

In this insightful episode of Training Unleashed, host Evan Hackel welcomes back Dr. Michael Armour, a seasoned executive coach and leadership expert, for his second appearance on the podcast. Dr. Armour, founder of Strategic Leadership Development International, brings decades of experience coaching and mentoring leaders across various industries, government agencies, and non-profits. This episode dives deep into the concept of Trust-Centered Leadership®, with Dr. Armour sharing practical strategies on how leaders can build trust within their teams to foster stronger relationships and drive success. Tune in to learn more about the vital role trust plays in leadership and how you can implement these strategies to enhance team performance.

Key Topics Discussed:
  • The Power of Trust: Dr. Armour explains the critical role trust plays in leadership and how it can be the difference between a thriving team and a failing one.
  • Building Trust in Teams: Actionable tips on how leaders can create a culture of trust that promotes open communication, collaboration, and high morale.
  • Trust-Centered Leadership®: An overview of Dr. Armour’s Trust-Centered Leadership® framework and how it guides his coaching philosophy.
  • Real-World Applications: Dr. Armour shares examples of how these principles have been applied successfully in different sectors, from corporate settings to non-profits.
  • Improving Leadership Skills: Learn how self-awareness, authenticity, and integrity are key elements to becoming a more trustworthy leader.
About Our Guest

Dr. Michael Armour is a highly experienced leadership coach and founder of Strategic Leadership Development International. With over three decades of experience, he has mentored top-level executives across industries and authored numerous books on leadership, including the best-selling Leadership and the Power of Trust. Dr. Armour’s work has been translated into over two dozen languages, and his Trust-Centered Leadership® framework is widely respected. He holds a Ph.D. from UCLA and has studied at the Naval War College.

How to Connect:

Watch the previous Episode with Dr. Mike Armour.

Stay connected with Training Unleashed beyond the podcast! Join our growing community and be part of the conversation about leadership, training, and personal growth.

2024-10-16T10:58:26-04:00October 16, 2024|

Unleashing Greatness Through Effective Change Management with Curtis Bateman

In this episode of Training Unleashed, host Evan Hackel welcomes Curtis Bateman, the bestselling co-author of Change: How to Turn Uncertainty Into Opportunity and vice president of direct international offices for FranklinCovey. With over 24 years of experience in the training industry, Curtis shares his expertise on the vital role of change management in organizations and how leaders can effectively foster a culture of greatness. He discusses his passion for enabling organizations “at change” and how his work has led to the development of transformative, industry-leading solutions.

Key Topics Discussed:
  • FranklinCovey’s Mission:
    • Curtis explains the mission to “enable greatness in people and organizations everywhere,” emphasizing the belief in the inherent potential of individuals.
  • The Importance of Leadership:
    • The discussion delves into the significance of developing exceptional leaders at every level, highlighting Curtis’s commitment to fostering leadership capabilities.
  • Cultivating Trust in Organizations:
    • Curtis discusses the foundational role of trust in organizational culture and how it accelerates change and improves effectiveness.
  • Effective Change Management:
    • Curtis introduces a change model that can be applied not only in the workplace but also in personal relationships, enhancing communication and understanding.
  • Focus on Small and Medium Enterprises:
    • The conversation touches on FranklinCovey’s ability to work with organizations of all sizes, emphasizing the transformative impact seen in smaller companies.
  • Actionable Tips for Leaders:
    • Curtis offers practical advice for leaders looking to implement change effectively and cultivate a productive workplace environment.
Key Takeaways:
  • Leadership development is crucial for unlocking the potential of teams and organizations.
  • Building trust within teams leads to more efficient change management and better overall performance.
  • The change model discussed can be a valuable tool for personal and professional relationships, enhancing communication and cooperation.

About Our Guest

Curtis Bateman is the bestselling co-author of Change: How to Turn Uncertainty Into Opportunity and serves as the vice president of direct international offices for FranklinCovey. With over 24 years of experience in the training industry, he is an internationally recognized presenter, content developer, change consultant, business leader, and coach. His passion for enabling organizations “at change” led to the co-creation of transformative, industry-leading solutions, including Change Element, Leaders@Change, Managing Millennials, Millennials@Work, and the Change Practitioner. Previously, Curtis was the president and CEO of Red Tree Leadership, where he managed the brand Who Moved My Cheese? and developed practical approaches to help individuals and leaders navigate the complexities of change. Curtis joined FranklinCovey as a senior change consultant and co-practice leader, later becoming the managing director for the U.K. and Ireland in 2016, taking on additional responsibilities for Germany, Switzerland, Austria, China, Japan, and Australia in subsequent years.

How to Connect with Curtis:

2024-10-09T12:07:31-04:00October 9, 2024|

Unleashing the Power of the Unofficial Project Manager with Kory Kogon

In this insightful episode of Training Unleashed, host Evan Hackel is joined by Kory Kogon, Global Practice Leader at FranklinCovey and co-author of the bestselling book, Project Management for the Unofficial Project Manager. Together, they dive deep into the world of project management for individuals who may not hold an official title but still manage tasks and responsibilities that significantly impact their teams and organizations. Kory shares invaluable insights into leadership, trust, communication, and the importance of executing goals effectively.

Kory also explores how FranklinCovey’s wide range of leadership development resources has helped millions of people globally, and she provides practical advice for those looking to improve their project management skills. Whether you’re leading a large corporation or organizing small tasks in your daily life, this episode provides actionable steps to achieve success.

Key Topics Discussed:
  • Project Management for the Unofficial Manager: Kory Kogon explains the concept of managing projects without a formal title and how anyone can become effective at project management with the right mindset and tools.
  • Four Key Buckets of Leadership: Kory breaks down the four essential areas FranklinCovey focuses on: Leadership Development, Individual Contribution, Trust, and Execution. She highlights how these pillars can drive organizational and personal success.
  • Building a Culture of Trust: Kory emphasizes the importance of creating a culture of trust within teams, how to foster inclusive leadership, and manage difficult conversations effectively.
  • Executing Key Goals: How to bridge the gap between strategy and execution, using FranklinCovey’s 4 Disciplines of Execution to turn high-level strategies into actionable, measurable results.
  • Impact on a Global Scale: Kory shares staggering statistics about FranklinCovey’s reach, including touching the lives of 30 million leaders in 160 countries, underscoring the global impact of effective leadership training.
  • Kory’s #1 Tip for Project Managers: Kory shares a personal and professional tip—reflect on your past successes, no matter how small, and use that confidence to tackle future projects. She also stresses the importance of building strong relationships with others to ensure project success.

Memorable Quotes:

  • “Think about your past successes… what did I do well? Use that juice to move you forward.” – Kory Kogon
  • “People prefer to be effective rather than ineffective, and they’re looking for those tools to help them.” – Evan Hackel

Resources Mentioned:

  • Book: Project Management for the Unofficial Project Manager – available at all major booksellers.
  • FranklinCovey Website: Explore FranklinCovey’s wide range of leadership and personal effectiveness programs at www.franklincovey.com.
About Our Guest

Kory Kogon is FranklinCovey’s Global Practice Leader for Productivity, Leadership, and Individual Effectiveness. She has co-authored several bestselling books, including Project Management for the Unofficial Project Manager. With years of experience in helping organizations change behavior and achieve results, Kory is a trusted voice in the field of leadership development.

How to Connect with Kory:

2024-10-09T12:09:23-04:00September 25, 2024|

Unleashing the Power of Coaching and Corporate Wellness with Stephan Poschik

In this episode of Training Unleashed, host Evan Hackle sits down with Stephan Poschik, Founder of CHC – Corporate Health Consulting, to dive into the transformative power of coaching and corporate wellness. Stephan shares insights on how integrating both training and coaching is crucial to building healthier, more productive organizations. He emphasizes the importance of creating a supportive environment where employees are engaged, motivated, and have access to world-class coaching, as well as robust wellness programs.

During this engaging conversation, Stephan discusses the difference between training and coaching, why both are necessary for sustained success, and how businesses can enhance employee engagement, leadership, and productivity. He also shares best practices for being an effective coach, such as leading by example and truly caring about the success of those you coach, both personally and professionally.

Stephan highlights the work of CHC – Corporate Health Consulting, which focuses on improving organizational health through HR consulting, leadership development, and corporate wellness programs. He even offers Training Unleashed listeners an exclusive 45-minute complimentary consultation to evaluate their company’s corporate wellness strategy and identify areas for improvement.

If you’re a leader looking to strengthen your team’s performance and cultivate a thriving workplace culture, this episode is packed with actionable advice and insights

Key Topics Discussed:

  • Training vs. Coaching: While training has a defined start and end, coaching is a continuous journey that addresses both professional and personal challenges.
  • Why Both Are Essential: Training provides the technical skills, while coaching offers ongoing guidance, emotional support, and personalized growth.
  • Best Practices for Coaching: Effective coaches lead by example, have real-world experience, and genuinely care about their team’s success on both personal and professional levels.
  • Corporate Wellness and Engagement: A healthy organization is key to boosting employee engagement and leadership culture, which in turn drives productivity and success.

About Our Guest:

Stephan Poschik is the founder of CHC – Corporate Health Consulting, a company that specializes in helping organizations improve their employee engagement, leadership, and overall corporate health through HR consulting, organizational development, and corporate wellness programs. With over 15 years of experience, Stephan has worked with hundreds of companies globally to create healthier, more productive work environments. Originally from Europe, Stephan and his company have since expanded their services to the U.S.

Resources Mentioned:

Exclusive Offer: Stephan is offering a free 45-minute consultation to Training Unleashed listeners! During this session, Stephan will conduct a benchmarking analysis of your company’s employee engagement, leadership culture, and overall wellness. You can schedule this consultation by visiting check.corporate-health-consulting.com.

How to Connect with Stephan:

2024-10-09T12:09:48-04:00September 18, 2024|

Unleashing NLP: Elevating Training and Leadership with Jake Stahl

In this insightful episode of Training Unleashed, host Evan Hackel sits down with Jake Stahl, a fractional Chief Learning Officer and expert in Neuro-Linguistic Programming (NLP), to explore the transformative power of NLP in the corporate training world. Jake shares his unique perspective on how leveraging NLP techniques can break mental barriers, enhance communication, and create powerful training outcomes. He also delves into his personal leadership philosophy, emphasizing the importance of asking the right questions and making interactions about the other person to build rapport quickly.

This episode is packed with actionable insights for leaders, trainers, and learning professionals looking to create stronger connections with their teams, improve training effectiveness, and master conflict resolution. Jake also offers a generous free consultation to Training Unleashed listeners who are eager to implement NLP strategies in their training programs.

Key Topics Discussed:
  • The role of Neuro-Linguistic Programming (NLP) in enhancing training outcomes and personal development.
  • How NLP can help release mental limitations, described as “chains on the body,” to unlock personal potential.
  • Jake Stahl’s leadership philosophy: Focus on asking questions about others to build rapport and strengthen relationships.
  • Techniques to quickly bond with individuals by making conversations more about the other person.
  • Practical advice on using NLP to improve communication, conflict resolution, and instructional design.

Special Offer:

Jake is offering a free 1-hour consultation to anyone who mentions they heard him on the Training Unleashed podcast. Whether you’re looking to improve your training techniques, explore NLP strategies, or need advice on instructional design, Jake will give you personalized tips and guidance. If he can’t help you directly, he promises to connect you with someone who can.

How to Connect with Jake:

2024-10-09T12:10:24-04:00September 11, 2024|

Unleashing Authentic Leadership: Embracing the 8 Pillars with Ash Beckham

In this enlightening episode of Training Unleashed, Evan Hackel sits down with leadership expert Ash Beckham to explore the transformative power of authentic leadership. Ash delves into her innovative concept of the “8 Pillars of Leadership,” discussing how empathy, individuality, courage, and grace can be applied across various leadership scenarios. Discover how embracing these pillars can elevate your leadership style, foster inclusivity, and drive organizational success.

Key Takeaways

  1. The 8 Pillars of Leadership: Learn about the core principles of leadership that go beyond traditional methods. Ash Beckham introduces a versatile approach to leadership that includes empathy, individuality, courage, and grace.
  2. Creating Your Leadership Brand: Understand the importance of authenticity in leadership. Ash explains how to establish a consistent and predictable leadership presence, regardless of the situation or organizational change.
  3. Empowering Every Role: Discover strategies to help team members at all levels recognize their leadership potential. Ash discusses ways to validate and encourage leadership qualities in employees who may not see themselves in traditional leadership roles.
  4. The Importance of Discomfort in Growth: Ash shares her insights on the necessity of stepping outside your comfort zone to foster personal and professional growth. Embracing discomfort is key to evolving as an authentic and effective leader.

About Guest

Ash Beckham is a renowned leadership coach and speaker specializing in helping individuals and teams embrace authentic leadership. With a focus on empathy, courage, and inclusivity, Ash works with high-performing teams and executives to build trust and enhance leadership skills. She offers both in-person and virtual workshops and keynotes, tailored to various stages of organizational development.

Connect with Ash

Quote of the Episode

“If you’re not uncomfortable, you’re not growing. Leadership requires embracing discomfort and acting with authenticity.”

Enjoyed this episode? Subscribe to Training Unleashed on Apple Podcasts or Spotify and leave us a review! Follow us on Instagram, Facebook, and LinkedIn for more insights and updates.

Additional Media:

2024-09-04T09:57:32-04:00September 4, 2024|

Unleashing Retention and Development Strategies with Max Holvik

In this episode of Training Unleashed, host Evan Hackel sits down with Max Holvik, a seasoned expert in the field of training and development. Max shares his insights on the importance of training as a tool for employee retention, particularly among younger generations. They discuss the role of training in fostering a growth mindset and the value of having a structured training plan.

Key Discussion Points:

  1. Value of Training in High Turnover Environments:
    • Training as a retention tool, especially for younger employees who value growth and development opportunities.
    • The importance of engaging and career-oriented training programs to motivate employees.
  2. Generational Differences in Training Needs:
    • Younger generations’ appreciation for continuous learning and career development.
    • How companies like McDonald’s have successfully retained employees by offering comprehensive training programs.
  3. Challenges and Solutions in Employee Turnover:
    • Case study of a restaurant chain with 65% turnover and the realization that better hiring and compensation practices are essential.
    • Examples of successful companies like Costco and Chick-fil-A, which invest in their employees through better pay and career opportunities.
  4. Cost-Effectiveness of Training:
    • The economic benefits of training and retaining motivated employees versus the costs of turnover.
    • The importance of cultural fit and motivation in the effectiveness of training programs.
  5. Collaboration Between HR, Training, and Operations:
    • The need for a true partnership between HR, training departments, and operations to achieve successful outcomes.

Special Offer:

Max offers a limited-time opportunity for the first 20 listeners who reach out to receive a hard copy of “Kirkpatrick’s Four Levels of Training Evaluation,” a fundamental resource for anyone in the training industry. Contact through either company’s website or via email at [email protected].

Max Holvik emphasizes the importance of having a clear training plan and roadmap to achieve desired outcomes. His final tip is to understand the objectives and restrictions upfront to create effective training programs.

About Guest:

Max Holvik is the founder of two companies: Training Systems Design and Learning Staff. Training Systems Design specializes in creating custom training solutions for large corporations, having developed over 1,000 courses. Learning Staff provides staff augmentation services, offering professional learning personnel to clients on a short-term basis.

How to Connect with Mike Skrypnek:
Additional Media:

2024-08-07T11:28:21-04:00August 7, 2024|
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